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Privacy Policy
 

At brisbanejapaneseschool.com, we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we, along with our affiliates, collect, use, and share your personal data, and what rights you have regarding that information. Whether you're a visitor, registered user, or premium user, this policy applies to your use of our website and related services.
 

Please read this Privacy Policy carefully before accessing or using our services. By continuing to use our website, you agree to our practices outlined here. If you do not agree with our policies, we kindly ask that you stop using our services. Should you have any questions or concerns, feel free to reach out to us.

What Information We Collect

We collect and store any information you enter on our website or provide to us in other ways. This may include:

  • Personal details like your name, email, address, and payment information (e.g., credit card details) when you make a purchase.

  • Technical data such as your IP address, browser information, and connection details.

  • Session data like page response times, visit durations, and how you interact with our pages.

  • Feedback, reviews, and communication history.

How We Use Your Information

We collect this information to:

  • Process transactions and deliver the services you’ve requested.

  • Improve your experience on our website by analyzing how you interact with our content.

  • Keep you updated on Japanese related events, offers, and services.

Your personal information will only be used for these specific purposes, and we take your privacy seriously.

If you have any questions or need further clarification, feel free to contact us. We’re here to help!
 

Why We Collect Your Information

We collect both personal and non-personal information for several important reasons, including:

  • To provide and operate our services: Ensuring you have a seamless experience when using our website and services.

  • To communicate with you: Whether it’s general updates, personalized notices, or promotional offers, we aim to keep you informed and engaged.

  • To generate insights and improve services: We may create aggregated data (non-personal) to help improve our services and those of our business partners.

  • To comply with legal requirements: We ensure that all our activities follow applicable laws and regulations.

Platform and Payment Security

Our company operates on the platform, which provides the online tools we use to offer you our products and services. Your data is securely stored through their data storage systems and databases, all protected by secure servers behind a firewall.

For payments, Westpac uses secure, industry-standard gateways that comply with PCI-DSS standards. These standards, managed by the PCI Security Standards Council (including brands like Visa, MasterCard, American Express, and Discover), ensure that your credit card information is handled securely by both our store and our service providers.
 

How We May Contact You

We may reach out to you for several reasons, such as:

  • Updates or notifications regarding your account.

  • Troubleshooting any issues or resolving disputes.

  • Collecting payments or fees owed.

  • Asking for your feedback via surveys or questionnaires.

  • Sharing updates about our school and your study.

  • Contacting you as required to enforce our User Agreement, national laws, or other agreements.

We may contact you through email, phone, text, or postal mail, depending on the nature of the communication.
 

Managing Your Data

If you no longer wish for us to process your personal information, simply reach out to us via email. 
 

Privacy Policy Updates

We may update this Privacy Policy from time to time, so we encourage you to check it regularly. Any changes will take effect immediately once posted on our website. If we make any significant changes, we’ll notify you right here to keep you informed about what data we collect, how we use it, and any circumstances under which we may share or disclose it.
 

Your Rights

If you'd like to access, correct, amend, or delete any personal information we have about you, feel free to unsubscribe.

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